Assistant Systems Analyst

GRS is an international adolescent health organization that leverages the power of soccer to educate, inspire and mobilize at-risk youth to overcome their greatest health challenges, live healthier, more productive lives, and be agents for change in their communities.

Responsibilities

  • Routinely gathering user requirements and document changes and adjustments in the application including, but not limited to, adding new fields, editing page layouts, creating reports and dashboards, creating workflow rules, and designing approval processes.
  • Routinely training and supporting users in understanding the flow of work in the application, in using the application effectively, on system changes, and report building. Create β€œhow-to” internal guidance and relevant trainings.
  • Assist with identifying cases that are urgent and need the immediate response to be resolved.
  • Assist with resolving and documenting cases correctly and reach out to the customer who logged on the case to confirm if the case has been resolved.
  • Assist with documenting the User and Functional Requirements from the Impact Teams for the System Analyst & Developer to make required changes in the system.
  • Formulate the system test plans in consultation with the System Analyst and Developer
  • Carry out unit tests on the system changes as instructed by the System Analyst & Developer
  • Run Grant-specific reports monthly, quarterly, annually and when need arises

Specifications & Competencies

  • Technical Skills: Exceptional command of IT systems
  • Preferred ability to program in Java, HTML, Apex, or Visualforce
  • Proficiency in Microsoft Excel required
  • Analytic Skills: Preferred knowledge of SPSS, Stata, or other analytical software
  • Communication Skills: Excellent verbal and written communication in English
  • Acute attention to detail

Job Overview

Date Posted

February 11, 2021

Location

Remote

Job Type

Full Time

This position is responsible for providing assistance on the continually evolving Grassroot Soccer (GRS) data management systems. This role assists the System Analyst and Developer in managing and administering the custom Salesforce/Force.com application and providing other related support duties as assigned.

Note: This is a 1-year fixed term contract; renewal of position will be assessed after one year